Now i know it comprises some soft ware and those were like this
For the Customer relationship management
Microsoft Dynamics CRM
Microsoft Dynamics AX (formerly Axapta)
Microsoft Dynamics GP (formerly Great Plains)
Microsoft Dynamics NAV (formerly Navision)
Microsoft Dynamics SL (formerly Solomon)
For Field Service (Dispatch and Scheduling)
Field Services for Microsoft Dynamics AX (from Iteration2)
and for Retail management
Microsoft Retail Management System (formerly QuickSell)
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