Microsoft Dynamics CRM is a product for the customer relation management this line gave me the quick knowledge what this product for. I had a through look on this product and gather some information on this.
I got the information regarding the meaning. the way it works, way it work throught the business and techonology.
I also went through features and the way it meet the requirement in a daily life.
The following links helped me to gather those information
http://www.microsoft.com/dynamics/crm/product/overview.mspx#ENAAC
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